How does the food safety culture maturity report work?

How does the food safety culture maturity report work?

 

The Maturity Report helps you understand how your organisation’s food safety culture is developing over time. It allows you to compare questionnaire results, identify trends, and measure whether food safety culture is improving, remaining stable, or declining.

This report is particularly useful for group leaders, site leaders, and management teams who want to monitor employee attitudes and behaviours relating to food safety across different areas of the organisation.

The report can be used to:

  • Compare questionnaire results over time.

  • Measure improvements in food safety culture.

  • Identify areas requiring additional support or training.

  • Compare results between sites, departments, and employee roles.

  • Provide evidence of continuous improvement initiatives.


Accessing the Maturity Report

The Maturity Report can be accessed from the Food Safety Culture dashboard once a questionnaire has been completed and closed.

Open the required questionnaire and select 'Maturity Report'  from the available report options.

Important

The Maturity Report becomes available only after a questionnaire has been closed.

Open questionnaires will continue collecting responses and therefore do not yet have maturity analysis available.


Understanding the Filters

The report includes several filtering options that allow you to analyse specific groups of responses.

Applying filters helps you focus on particular areas of the organisation and gain more meaningful insights.


Section Filter

Food safety culture questionnaires are divided into four key sections:

  • Control

  • Co-operation

  • Communication

  • Competence

Using the Section filter allows you to view results for a specific area of food safety culture rather than viewing all questions together.

For example:

  • Select Communication to review how employees feel about communication within the organisation.

  • Select Competence to review employee confidence, training effectiveness, and understanding of food safety responsibilities.

  • Select Control to review how procedures and standards are managed.

  • Select Co-operation to review teamwork and collaboration relating to food safety.

This can help identify which areas of food safety culture require the greatest attention.


Site Filter

If your organisation uses multiple sites or locations, questionnaire responses are recorded against the site assigned to each user.

Using the Site filter allows you to:

  • View results for a specific site.

  • Compare culture maturity between locations.

  • Identify sites requiring additional support or improvement initiatives.

For example, you may wish to compare one manufacturing facility against another to understand differences in food safety culture performance.


Role Filter

Roles are assigned to users when their accounts are created.

These roles are commonly used to identify different job functions within the organisation.

Examples may include:

  • Operative

  • Supervisor

  • Manager

  • Team Leader

  • Quality Team

Using the Role filter allows you to analyse questionnaire results based on employee job roles.

This can help determine whether perceptions of food safety culture differ between management and operational teams.


Comparing Questionnaires

One of the most valuable features of the Maturity Report is the ability to compare questionnaire results over time.

Using the Compare option, you can select a previous questionnaire and compare it against the current questionnaire.

After selecting a questionnaire and clicking Compare, two sets of results will be displayed:

  • The questionnaire you originally opened.

  • The questionnaire selected for comparison.

This allows you to monitor changes in food safety culture and determine whether improvement activities have had a positive impact.

For example:

  • Has communication improved since the previous survey?

  • Has employee confidence increased?

  • Are fewer employees selecting negative responses?

These comparisons provide evidence of progress and continuous improvement.


Understanding the Results

The report displays questionnaire results using pie charts.

Each chart shows how respondents answered the questionnaire questions.

Responses are grouped into five categories:

  • Strongly Disagree

  • Disagree

  • Neutral

  • Agree

  • Strongly Agree

Each section of the pie chart displays:

  • The number of responses received.

  • The proportion of responses for each answer category.

This provides a clear visual representation of how employees feel about different aspects of food safety culture.


Understanding the Average Score

Below each chart, you will see a Total Average Score.

This score provides an overall measure of food safety culture maturity for the selected questionnaire.

Higher average scores generally indicate stronger positive perceptions and greater cultural maturity.

When comparing questionnaires, the average score can help identify whether culture is improving over time.

For example:

Questionnaire

Average Score

Questionnaire #6

3.40

Questionnaire #9

3.73

In this example, the later questionnaire shows an improvement in overall food safety culture maturity.

Understanding Significant Variance

When comparing questionnaires, you may see a message similar to:

Significant Variance: Yes — The difference between the two questionnaires is statistically significant at the 95% confidence level.

This indicates that the change between the two questionnaires is large enough to be considered meaningful and is unlikely to be due to chance alone.

A significant variance can provide confidence that improvement initiatives, training programmes, or leadership actions have had a measurable impact.

Exporting the Report

The Maturity Report can be exported using the Download PDF option.

Exporting the report allows you to:

  • Share results with management teams.

  • Present findings during meetings.

  • Retain records for future reference.

  • Support internal improvement programmes.

Important

If filters have been applied before exporting, only the filtered results will be included in the PDF.

For example:

  • Exporting with a site filter applied will include only that site's data.

  • Exporting with a Role filter applied will include only the selected role's data.

  • Exporting with a Section filter applied will include only the selected section results.


When Should I Use the Maturity Report?

The Maturity Report is most useful when you want to:

  • Measure cultural improvement over time.

  • Compare questionnaire results.

  • Identify strengths and weaknesses within the organisation.

  • Review specific sites, departments, or employee groups.

  • Support food safety culture improvement initiatives.

  • Provide evidence for management reviews and continuous improvement programmes.

Regular review of maturity reports can help organisations make informed decisions and focus resources on the areas that will have the greatest impact on food safety culture.

Platform Variations

The Maturity Report is available across academies that include the Food Safety Culture module.

The appearance of the report may vary slightly between platforms, but the functionality remains the same.

Across supported platforms, users can:

  • View questionnaire maturity results.

  • Filter results by available criteria.

  • Compare questionnaires over time.

  • Review average scores and response distributions.

  • Export results to PDF.

Some academies may display filters or report layouts differently; however, the purpose and interpretation of the report remain consistent across all platforms.


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