The Food Safety Culture module helps organisations measure and monitor food safety culture across their workforce. It provides valuable insight into employee attitudes, behaviours, awareness, and engagement with food safety practices.

By regularly launching questionnaires, organisations can:

• Understand how food safety culture is developing over time.

• Identify differences in culture maturity between sites, departments, or employee groups.

• Measure the effectiveness of leadership initiatives and improvement programmes.

• Focus improvement efforts on areas that present the greatest cultural risk.

• Demonstrate commitment to continuous improvement and food safety standards.

The results collected from questionnaires can be reviewed through various food safety culture reports to help support management reviews and improvement planning.

Who Can Launch a Questionnaire?

Food safety culture questionnaires can only be launched by a group leader.

When a questionnaire is launched:

• Only users assigned to that group can complete the questionnaire.

• The questionnaire becomes available to users from their learning area.

• User responses are collected and made available for reporting and analysis.

• Group leader can review the submitted responses through the Food Safety Culture reporting tools.

Before You Launch a Questionnaire

Before launching a new questionnaire:

• Ensure that no other questionnaire is currently active.

• Only one Food Safety Culture questionnaire can be active at any given time.

• If an existing questionnaire is still open, a new questionnaire cannot be launched until the current one has been closed.

The latest Food Safety (English) questionnaire contains 16 questions and represents the newest version of the Food Safety Culture assessment.

To launch the latest questionnaire:

1. Navigate to Food Safety Culture.

2. Open the Latest Food Safety (English) tab.

3. Select a closing date.

4. Click Launch Latest Questionnaire.

Once launched:

• The questionnaire becomes available to users within the group.

• Users can access and complete the questionnaire.

• Responses will continue to be collected until the selected closing date is reached.

Launching the Legacy Food Safety Questionnaire

The Legacy Food Safety questionnaire contains 48 questions and is available for organisations that continue to use the previous assessment model.

To launch the legacy questionnaire:

1. Navigate to Food Safety Culture.

2. Open the Legacy Food Safety (English + Polish) tab.

3. Select a closing date.

4. (Optional) Enable Allow Polish Version if users require a Polish translation.

5. Click Launch Legacy Questionnaire.

Once launched:

• Users will be able to access the questionnaire.

• If the Polish option has been enabled, users can complete the questionnaire in Polish.

• Responses will remain open until the selected closing date.

How Users Complete the Questionnaire

After a questionnaire has been launched:

1. Users log in to the platform.

2. The active questionnaire will appear within their learning area.

3. Users answer all required questions.

4. Users submit their completed questionnaire.

Once submitted, responses are recorded within the Food Safety Culture system and become available for reporting.

Best Practice

For the most accurate food safety culture results:

• Launch questionnaires on a regular schedule.

• Allow sufficient time before the closing date.

• Encourage all group users to participate.

• Review response levels throughout the questionnaire period.

• Compare results over time to identify trends and improvement opportunities.

• Use the reporting tools to support continuous improvement initiatives.

Platform Variations

Food safety culture functionality may vary between academies and platform configurations.

In some academies, Group Leaders can launch and manage questionnaires directly from the Food Safety Culture area. This allows organisations to control when questionnaires are issued and monitor participation within their own groups.

In other academies, questionnaires are launched centrally by a platform administrator. When this happens, the questionnaire is automatically made available to the relevant users, and no action is required from group leaders.

While the layout and management process may differ between platforms, the overall purpose remains the same:

• Users complete the Food Safety Culture questionnaire.

• Responses are collected and analysed.

• Results can be reviewed through the available reporting tools.

• Organisations can compare results over time and identify areas for improvement.

Some academies may provide:

• The latest food safety questionnaire only.

• Both latest and legacy questionnaire versions.

• Additional language options.

• Different reporting dashboards and report formats.

Food safety culture licensing may also vary between academies. Some platforms use a questionnaire credit system, while others allow questionnaires to be launched and completed without credit restrictions.

If you are unsure which food safety culture features are available within your academy, please contact your platform administrator.