Overview

E-learning licences provide a simple and efficient way to purchase courses for other people rather than for yourself. This feature is particularly useful for managers, supervisors, training coordinators, and organisations that need to provide training to employees, colleagues, or team members.

Instead of enrolling yourself onto a course, you purchase one or more course licences and distribute them to the people who need access. Once a recipient redeems their licence, the course is automatically assigned to their account and they can begin learning immediately.

This guide explains how e-learning licences work, how to purchase them, how to send them to other users, and how recipients can redeem their licences.

What Is an E-Learning Licence?

An e-learning licence acts as a course entitlement that can be transferred to another person.

When you purchase a standard e-learning course, the course is assigned directly to your account.

When you purchase an e-learning licence, you are purchasing access that can be given to somebody else.

This is ideal when:

• Training employees

• Providing training to new starters

• Purchasing courses for multiple team members

• Managing company-wide compliance training

• Giving a course as a gift

• Organising learning for clients or contractors

When Should I Purchase a Licence Instead of a Course?

Choose a standard course if:

• You intend to complete the course yourself.

• You want immediate access to learning materials.

• You want the course assigned directly to your own account.

Choose a licence if:

• Someone else will complete the course.

• You are purchasing training for employees.

• You need to distribute multiple course places.

• You want to gift a course to another person.

Finding the Licence Version of a Course

Many e-learning courses have two separate products available:

Standard Course

The standard course enrols the purchaser directly onto the course.

Licence Version (Coupons)

The licence version allows the purchaser to distribute course access to other people.

On eligible courses, you will usually see an option similar to:

"Licence Version (Coupons) – Send one or more of these courses to be completed by others."

Selecting this option allows you to purchase transferable course licences rather than enrolling yourself.

Purchasing One or More Licences

To purchase licences:

1. Open the e-learning course page.

2. Select the Licence Version (Coupons) option.

3. Choose the quantity required.

4. Add the licences to your basket.

5. Proceed to checkout.

The quantity selected determines how many individual licences you are purchasing.

For example:

• Quantity 1 = One licence for one learner.

• Quantity 5 = Five licences for five learners.

• Quantity 20 = Twenty licences for twenty learners.

Each licence can normally be redeemed by one person.

Sending Licences During Checkout

During checkout you may be presented with licence distribution options.

Typical options include:

Send to Me

Select this option if you want to receive all licence codes yourself.

This is useful when:

• You want to distribute licences later.

• You are managing training internally.

• You need to decide who will receive the licences at a later date.

The licence codes will be sent to your registered email address.

Gift to Someone Else

Select this option if you want licences sent directly to recipients.

This option allows you to distribute licences immediately without having to forward them manually.

Sending Licences to One Person

If multiple licences are being purchased, you may choose to send all licences to a single recipient.

This option is useful when:

• One person is responsible for training coordination.

• A site manager is distributing licences locally.

• A supervisor manages course allocation for their team.

The selected recipient will receive all purchased licence codes.

Sending Licences to Multiple People

Alternatively, licences can be distributed to different recipients.

This option is useful when:

• Several employees require training.

• Different departments require access.

• Individual learners need their own licence directly.

You can enter separate recipient details for each licence.

Each person receives their own licence code and redemption instructions.

Completing Your Purchase

Once recipient details have been entered:

1. Review your order.

2. Confirm recipient information.

3. Complete payment.

4. Submit the order.

After payment has been successfully processed:

• Licence codes are generated.

• Emails are sent to the selected recipients.

• Order confirmation is sent to the purchaser.

What Information Does the Recipient Receive?

Recipients normally receive:

• Course information

• Licence code

• Redemption instructions

• Information about where to access the course

The email should be retained until the course has been redeemed successfully.

How Recipients Redeem Their Licence

Receiving a licence code does not automatically enrol the user onto the course.

The recipient must redeem the licence.

Step 1: Visit the Academy Website

The recipient should visit the academy website where the licence was purchased.

Step 2: Locate the Matching E-Learning Course

This step is extremely important.

The recipient must add the matching e-learning course to their basket.

For example:

If a licence was purchased for:

Asbestos Awareness

The recipient must add the standard asbestos awareness e-learning course to their basket.

They should not add the licence version of the course.

Step 3: Proceed to Checkout

Once the correct course has been added:

1. Open the basket.

2. Proceed to checkout.

Step 4: Enter the Licence Code

During checkout, enter the licence code into the coupon or discount code field.

After applying the code:

• The course price should reduce accordingly.

• The licence value will be applied.

• The order total may become free or discounted depending on the licence type.

Step 5: Complete Checkout

After applying for the licence:

1. Complete checkout.

2. Submit the order.

The course will then be assigned directly to the learner's account.

Step 6: Access the Course

Once the order has been completed successfully:

1. Log in to the account.

2. Open My Courses.

3. Locate the assigned course.

4. Begin learning.

The learner can then complete lessons, quizzes, and assessments as normal.

Common Mistakes When Redeeming a Licence

Adding the Licence Product Again

This is the most common issue.

Recipients sometimes add the licence product to their basket instead of the actual course.

Remember:

✔ Add the e-learning course.

✘ Do not add the licence version again.

Licence products are only used when purchasing licences for distribution.

Using the Licence on the Wrong Course

Licence codes are course-specific.

A licence purchased for one course cannot usually be redeemed against another course.

Always ensure the licence is applied to the correct course.

Redeeming with the Wrong Account

If the recipient has multiple accounts, ensure they are logged into the account that should receive course access before redeeming the licence.

After the Course Has Been Redeemed

Once successfully redeemed:

• The course is assigned to the learner's account.

• Progress tracking becomes available.

• Lessons and quizzes can be completed.

• Certificates become available upon successful completion (where applicable).

The purchaser does not need to take any further action.

Platform Variations

Licence purchasing is available only on academies that support direct course sales.

Depending on the academy:

• Users may be able to purchase individual courses directly.

• Licence products may be available for selected courses only.

• Membership discounts may apply.

• Different checkout options may be available.

Some academies do not offer licence purchasing and instead assign courses directly through administrators or organisational accounts.

Summary

E-learning licences allow individuals and organisations to purchase courses for other people quickly and efficiently. By purchasing licence versions of courses, you can distribute training to employees, colleagues, clients, or friends without enrolling yourself.

Recipients simply redeem their licence against the matching e-learning course, complete checkout using the provided code, and gain immediate access to their training. This provides a flexible way to manage and distribute learning across individuals and teams while ensuring each learner receives their own course access and completion record.