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General FAQs (64)

Find quick answers to the most frequently asked questions about Tolearn Academy, including account access, passwords, licences, courses, certificates and common platform features.

What does "refresher overdue" mean?

Modified on Wed, 15 Jul at 2:03 PM
What does "Refresher Required" mean?

Modified on Wed, 15 Jul at 2:03 PM
What does "significant variance" mean?

Modified on Wed, 15 Jul at 2:15 PM
What happens after I submit my questionnaire?

Modified on Wed, 15 Jul at 2:14 PM
What happens if I lose access to a folder?

Modified on Wed, 15 Jul at 2:20 PM
What happens when all licences are used?

Modified on Wed, 15 Jul at 2:22 PM
What happens when I archive a user?

Modified on Fri, 24 Jul at 11:12 AM
What happens when I delete a user?

Modified on Fri, 24 Jul at 11:11 AM
What information should I provide when contacting support?

Modified on Wed, 15 Jul at 2:12 PM
What is a licence?

Modified on Fri, 24 Jul at 11:11 AM

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