When a new user account is created, a welcome email may be sent to the email address associated with the account.
If the welcome email has not been received:
Check your spam or junk email folder.
Confirm that the email address entered during account creation is correct.
Check with your IT department to ensure emails from the platform are not being blocked.
Allow a short period of time for the email to arrive.
If the email still cannot be located, please contact the support team for assistance.
Note: Even if the welcome email is not received, the account may still have been created successfully.
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